LOYALTY & REFERRALS
Make the secondorder automatic.automatic.obvious.rewarding.a habit.
Make the secondorder automatic.automatic.obvious.rewarding.a habit.
Make the secondorder automatic.automatic.obvious.rewarding.a habit.
Coins, VIP tiers, memberships, referrals and WhatsApp reminders, designed in your brand like the programmes on these stores.
Coins, VIP tiers, memberships, referrals and WhatsApp reminders, designed in your brand like the programmes on these stores.
Coins spend like cash
you set the value
Your tier names
Crushing, Gold Club
OTP
one-tap sign-up
01 — EARN
Turn every interaction into a reward.
Turn every interaction into a reward.
Orders, sign-ups, birthdays, text, photo and video reviews, and Instagram and YouTube follows all earn coins. Shoppers see what they’ll earn on the product page.
Orders, sign-ups, birthdays, text, photo and video reviews, and Instagram and YouTube follows all earn coins. Shoppers see what they’ll earn on the product page.
WAYS TO EARN, AS SHIPPED
WAYS TO EARN, AS SHIPPED
Indulgeo · 8 ways
Fix My Curls · birthday, Instagram
Coitonic · sign-up, first order
02 — VIP TIERS
VIP tiers that
upgrade by spend.
VIP tiers that
upgrade by spend.
VIP tiers that
upgrade by spend.
Use Silver, Gold and Platinum or your own names. Customers move up automatically as they spend, and each tier adds perks such as more coins, free delivery and members-only sales.
Use Silver, Gold and Platinum or your own names. Customers move up automatically as they spend, and each tier adds perks such as more coins, free delivery and members-only sales.
1×, 2× or 3× coins during sales
Tier gifts added to the cart
Automatic upgrades
03 — MEMBERSHIPS
A club worth
paying to join.
A club worth
paying to join.
A club worth
paying to join.
Guests join with a one-time password (OTP), or automatically if they’re already signed in through KwikPass or another SSO.
Guests join with a one-time password (OTP), or automatically if they’re already signed in through KwikPass or another SSO.
Free club
Join with one OTP. Coins from day one.
Paid membership
A yearly fee for perks that pay for themselves.
Invite-only
Hidden until you invite your best customers.
04 — REWARDS
Rewards worth
coming back for.
Rewards worth
coming back for.
Rewards worth
coming back for.
Discounts, gifts, free shipping, early access and a members-only collection bought with coins. You set what each coin is worth.
Discounts, gifts, free shipping, early access and a members-only collection bought with coins. You set what each coin is worth.
05 — WHATSAPP FLOWS
WhatsApp reminders for one-time buyers.
WhatsApp reminders for one-time buyers.
We design a WhatsApp flow around each customer’s coin balance and run it through the WhatsApp tool you already use. It stops when they order again.
We design a WhatsApp flow around each customer’s coin balance and run it through the WhatsApp tool you already use. It stops when they order again.
WORKS WITH YOUR WHATSAPP TOOL
WORKS WITH YOUR WHATSAPP TOOL
Interakt
Wati
Gallabox
BIK
Gupshup
AiSensy
LimeChat
BiteSpeed
KwikChat
Zoko
14 more
We set the timing and coin amounts for each brand.
Get the WhatsApp playbook →
06 — REFERRALS
One happy customer.
Five new ones.
One happy customer.
Five new ones.
One happy customer.
Five new ones.
Friends get ₹100 off their first order. Your customer gets ₹250 for each, paid as coins, a gift or cash straight to their bank.
Friends get ₹100 off their first order. Your customer gets ₹250 for each, paid as coins, a gift or cash straight to their bank.
Share on WhatsApp
Codes and links
Bank payouts
07 — LIVE PROGRAMS
Programs we’ve
launched for
our brands.
Programs we’ve
launched for
our brands.
Programs we’ve
launched for
our brands.
Each programme uses the brand’s own colours, tier names and rewards.
Each programme uses the brand’s own colours, tier names and rewards.
Turn first orders
into repeat orders.
Turn first orders
into repeat orders.
Turn first orders
into repeat orders.
Loyalty, VIP tiers, memberships, referrals and WhatsApp reminders in one app, live in 1–2 days. Your current coins and tiers carry over.
Loyalty, VIP tiers, memberships, referrals and WhatsApp reminders in one app, live in 1–2 days. Your current coins and tiers carry over.